Alistair Stuart Driver Training Terms, Conditions and Privacy Policy
Please note if you learn to drive in an automatic car, when you have passed your driving test, you will be restricted to driving automatic vehicles within driving licence Category B. That is vehicles without a clutch pedal. If you want to drive a car with manual gears and a clutch pedal you will need to be accompanied as a learner driver and/or take a manual driving test.
Terms and Conditions
Name of Company Alistair Stuart Driver Training
Email address alistair@alistairstuartdrivertraining.co.uk
Postal address: Thornbank, 38 Moorgate Road, Rotherham, South
Yorkshire, S60 2AG
These Terms and Conditions are the standard terms which apply to the provision of driving tuition by Alistair Stuart of Alistair Stuart Driver Training to students that require such tuition; and where the Student is a Consumer as defined by the Consumer Rights Act 2015.
Definitions and Interpretation
In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
1. Business means any business, trade, craft, or profession carried on by You or any other person or organisation;
2. Consumer means a consumer as defined by the Consumer Rights Act 2015, and in relation to these Terms and Conditions means an individual customer of the Instructor who receives tuition from the Instructor for the customer’s personal use and for purposes wholly or mainly outside the purposes of any Business;
3. DVSA means the Driving and Vehicle Standards Agency;
4. Instructor means Alistair Stuart whose contact address is Thornbank, 38 Moorgate Road, Rotherham, S60 2AG;
5. Fees and Payment means Instructors standard price for driving tuition. The standard price is available from the driving school website or on request by email or text;
6. Student, Learner, Client, Customer, ADI/PDI, You and Your means the individual recipient of driving instruction, as named in the Acceptance Clause of this document;
7. Parent, Guardian and Carer means an individual with legal responsibility for the Student, who will assume legal liability for the Students actions or inaction in accordance with these Terms and Conditions, in the event that the Student is less than 18 years old on the date of signing this document; and
8. Regulations means The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Unless the context otherwise requires, each reference in these Terms and Conditions to:
1. These Terms and Conditions is a reference to these Terms and Conditions as amended or supplemented at the relevant time; and
2. A Clause or sub-Clause is a reference to a Clause of these Terms and Conditions;
3. The headings used in these Terms and Conditions are for convenience only and shall not affect the interpretation of these Terms and Conditions;
Words signifying the singular number shall include the plural and vice versa;
References to genders shall include all genders;
Driving Instructor
I am a self-employed independent driving instructor.
I am registered with the DVSA as an Approved Driving Instructor (ADI) and My ADI registration is up to date.
Driving Lessons: Booking, Cancellation and Delays
Before Your first driving lesson with Me, You will be required to provide Me with a driving licence check code and the last 8 digits of Your driving licence number to prove You are legally entitled to drive. If You fail, or refuse, to provide Me with this check code and the last 8 digits of Your driving licence which is required to activate the code, I will not provide You with any driving lessons. Any lessons You have booked with Me will be cancelled. Any fees You have already paid Me in advance for lessons booked by You will be refunded to You;
A lesson will only be made available to You if You have a pre-booked appointment for it. You should book a lesson with Me in person, by phone, text or other agreed means. It shall be Your and My responsibility to agree all matters relating to each lesson including, but not limited to, date, time, location and duration;
Your request to book a lesson will be an offer, but whether I accept any request will be for Me to decide at My discretion. Only if and when I tell You that I accept Your request for any particular lesson(s) will there be a binding contract between You and Me for that/those lesson(s);
If You wish to make a booking for two or more lessons by means of a single booking, and at My discretion I accept that booking, My contract with You will be for all of the lessons concerned;
I will not reserve any lesson slots or guarantee regularity of lessons over any period of time or on any particular date and/or time except that I will reserve a particular lesson slot for You if and when I accept a booking for it from You. Nevertheless, I shall use reasonable endeavours to make available regular lesson slots for You;
Regular lesson slots are not guaranteed and maybe changed by Me to fit in booked driving tests for other learners. This flexibility will benefit You in due course when I may have to change other learner lesson times to accommodate Your booked driving test.
If You know You are going to be late for a lesson, You should contact Me to tell Me. If You arrive after the lesson start time, but no later than 15 minutes after the scheduled start time for Your booked lesson, I will provide that lesson but I shall deduct from the lesson time the time by which the start is delayed at Your cost. If You fail to arrive by 15 minutes after the lesson start time I will leave and the lesson will be treated as cancelled without notice by You and, I will make the full lesson charge for that lesson cancelled without notice. You will not be permitted to book any further lessons until this lesson is paid for. Also, any booked lessons You may already have will be cancelled unless and until this lesson is paid for;
I will use all reasonable endeavours to start a lesson at the time which You have booked but the start may be delayed by overrun of a previous lesson or by other circumstances. For example, but not limited to, traffic congestion and road works. If a delay to the start of Your lesson is at least 15 minutes, or if at any time before I arrive for a lesson I notify You that there will be a delay of at least 15 minutes, You may cancel and will not have to pay for that lesson and I will refund to You in full any advance payment that You have made to Me for that lesson. If, however, in those circumstances You do not cancel the lesson, I shall add on to the lesson the time by which the start is delayed at no charge to You or, if that does not suit You, or is not practicable for me, I shall add it on to a subsequent lesson, or if You do not book a further lesson I will refund a part of the fee for that lesson in proportion to the part of the lesson not added on;
You may cancel a lesson without charge if You give Me at least 48 hours prior notice of the cancellation. I will refund to You any sum You paid Me in advance or You can rebook the lesson;
If You do not give Me at least 48 hours prior notice of cancellation of a lesson, I will charge You the full fee for the lesson. No further lessons will take place or be booked until this lesson has been paid for;
If You have pre-paid for Your lessons, then if You cancel a lesson with less than 48 hours notice to Me I will charge You for this lesson and deduct the lesson fee from Your credit balance;
If, due to exceptional circumstances including, but not limited to, illness, accidents and bereavement, You cancel a lesson without giving Me at least 48 hours prior notice, I will consider the circumstances and at My discretion decide whether to waive any charge for late cancellation that I am entitled to make;
If you have disclosed to me a disability, and due to Your disclosed disability, You cancel Your lesson with more than one hour’s notice, I will not charge You for the lesson cancellation. Disability shall include what any reasonable person would consider to be a disability. Also, as defined by The Equality Act 2010;
If, due to My disability, I cancel Your lesson with more than one hour’s notice, I will not incur any liability whatsoever to You. You will not have to pay for this lesson. I will refund to You in full any money You have paid for this lesson or You can rebook Your lesson. Disability shall include what any reasonable person would consider to be a disability. Also, as defined by The Equality Act 2010;
If I wish to cancel a lesson, I may do so without incurring any liability whatsoever to You (and You will not have to pay for that lesson) if I give You at least 48 hours prior notice, but if I do not give You at least that minimum notice, I shall be liable for and shall credit You with a lesson at no charge;
I may, without incurring any liability whatsoever to You, cancel a booked lesson at any time before the start time of that lesson due to, unavailability of the driving school vehicle for whatever reason, or other reason beyond My reasonable control, such as but not limited to, adverse weather conditions. If I cancel a lesson in such circumstances, I will refund to You in full any advance payment that You have made to Me for that lesson or You can rebook the lesson;
I may, without incurring any liability to You, cancel a booked lesson if I have reason to believe that You are not fit to drive at the time of the lesson due to any factors including, but not limited to, illness or a medical condition. If I cancel the lesson for such reason, I shall be entitled, at My discretion, either to charge You for that lesson or not to do so, but in deciding whether to charge You I shall act reasonably;
I have a zero tolerance to anyone presenting for a driving lesson who I suspect has been drinking alcohol or using drugs;
If I suspect that You are not fit to drive due to the effects of alcohol and/or drugs (whether prescribed or otherwise) the lesson will be cancelled by me. For example, but not limited to, if I can smell alcohol on your breath or I can smell cannabis. You will be charged for the lesson. I will immediately cancel any other lessons You have booked and I will no longer provide You with driving lessons. It is for Me to decide what I believe is reasonable to suspect having due regard to all of the circumstances. I will not incur any liability whatsoever to You in these circumstances, and I will not be liable for any losses how so ever caused to You. If You are an BSM Mobility funded learner, I will inform BSM Mobility why I have cancelled Your driving lessons and why I will no longer be providing You with any further lessons;
If during Your lesson, Your lesson has to be ended early, due to, but not limited to mechanical failure of the car which includes a puncture, or a change in weather conditions, I shall refund to You pro rata the remaining time of Your lesson, or You may have this time credited to Your next lesson;
As Your driving instructor I am responsible for Your supervision. However, when You are driving, You are also, at all times, personally responsible and liable for Your actions and/or omissions and You maybe personally liable for any offences You commit. You will at all times follow the direction and instructions given to You by Me to the best of Your abilities commensurate with Your level of training and experience at the time. An example of Your responsibility and liability may include, but is not limited to, if You are competent, given Your level of training and experience, to recognise the speed limit and are able to control the speed of the car but You exceed the speed limit, You will be liable for any fixed penalty notice or court summons;
Lessons: Location and Length
I will agree the pick up and drop off location for each lesson with You at the time of booking. I may choose a training location which requires additional travel in the interests of road safety. In such cases, if You wish to be picked up and taken to that location by Me, travel time will form part of the lesson time;
Lessons for all Students will be for 1.5 hours (90 minutes). However, 1 hour lessons maybe available to support learners with disabilities;
Fees and Payment
You must pay My fees for all lessons. I may make offers available from time to time at my discretion. I may change these offers or withdraw them at any time without prior notice to You. You can obtain information about current lesson fees from Me;
I may increase My fees without prior notice to You but if I increase the fees between the time You book a lesson and the date of the lesson and You have paid in advance for that lesson, the price increase will not apply to that lesson;
You shall make payment to Me of My fees by cash, card payment, bank transfer or using an online payment app of my choice which may be made available for You to use. I shall give You a receipt for all sums that I receive from You if requested to do so by You. This receipt will be in a format of my choice;
My Obligations
I shall, at all times:
Use My reasonable endeavours to provide driving instruction at the agreed lesson times;
Use My reasonable endeavours to train You to a high standard, but shall not be responsible for any errors made by You;
I will only contact You for the purposes of the business. For example, but not limited to, arranging or confirming driving lessons or answering Your enquiries concerning Your driving lessons;
I will not accept social media invitations from You. For example, Facebook friend requests;
Your Obligations
You confirm that, in connection with your request(s) to receive driving tuition from Me, You are and will be a consumer as defined in Clause 1 Definitions and Interpretation above;
You MUST hold a valid driving licence for the type of vehicle You will be driving either provisional or full;
You confirm that You have disclosed all relevant information to the Driver and Vehicle Licencing Agency (DVLA) You are lawfully required to disclose in order to obtain a provisional driving licence or to retain Your full or provisional driving licence and entitlement to drive. For example, but not limited to, any medical conditions You may have or any material fact known to You which may influence the DVLAs decision to grant, revoke or impose conditions upon Your legal entitlement to drive;
You should tell me about any formal assessments You may have undertaken or are required to take, for example, but not limited to, referrals from medical professionals for assessments at mobility centres, including self referrals for assessment. You MUST tell Me about any advice or recommendations given to You following such assessment which impacts upon Your ability to drive. For example, but not limited to, any vehicle adaptations You should use or any restrictions placed upon Your driving entitlement;
You MUST tell Me before Your next driving lesson about any changes to Your driving licence status and lawful right to drive imposed at any time by DVLA, for example, but not limited to DVLA revoking or imposing conditions upon Your entitlement to drive;
You MUST tell me before Your next driving lesson if Your GP, or any other health professional, has advised You not to Drive;
You MUST tell me before Your next driving lesson if a court has disqualified you from driving;
If You have been banned from driving and are training for a retest, You MUST be legally entitled to take tuition and MUST present proof to Me of that entitlement;
You MUST demonstrate Your ability to read a number plate from the distance specified as a requirement of the driving test;
You MUST always wear any relevant prescribed glasses or contact lenses required by You for driving;
You should inform Me of any medical conditions You may have, including any prescribed or other medication which You take which may affect Your driving ability. Such information will be treated in confidence and may assist Me in delivering driving lessons which better meet Your needs. If You choose not to disclose to Me any medical conditions, prescribed or other medication which become known to Me and in My opinion affects Your ability to drive or should have legally been reported to DVLA by You, I will not provide You with any further driving lessons. For example, but not limited to, medical conditions which You should have declared to DVLA but have not been declared, or certain medications you take which state You must not drive;
In Car Cameras
Nextbase 522GW dash cams (cameras) are fitted to the driving school car which face forward through the front windscreen and backwards through the rear window. They record video from the front and rear of the car and are set not to record any audio conversations from within the car;
For safe guarding, and my Continued Professional Development (CPD), a camera device is also fitted inside the car to record video and sound from inside the training vehicle during all driving lessons. At this time, the camera device is an iPhone placed to the lower left of the windscreen;
No recordings of any driver training will be posted on social media;
At all times I retain ownership and all rights to all video and sound recorded during all driving lessons. You do not have, and will not have, any ownership of any video and/or audio footage recorded during Your driving lessons. Video and audio recordings will not be shared with You;
Any video and audio recordings may be shared by Me. For example, but not limited to, with My insurers, legal representatives and police;
Vehicles and Insurance
I shall ensure that all vehicles I provide are roadworthy, taxed, have a valid MOT (where relevant), and are fully insured for the purposes of driving instruction;
Driving Tests for Learner Drivers
I shall discuss driving tests with You and inform You when I feel that You are ready to take a driving test;
You shall be responsible for booking Your theory and practical tests. It shall be Your responsibility to check the details of the test on Your DVSA confirmation letter or other correspondence;
You must check with Me before booking a driving test to ensure I consider that You are ready for a practical driving test;
If You are not test ready I will not present You for Your test. I will not allow You to use My vehicle;
I only use Rotherham Multi Purpose Driving Test Centre for learner driving tests. I will not present You for test at any other driving test centre;
If You have booked a test without My prior knowledge and agreement and Your test date clashes with My diary, or is outside My normal working hours or I consider You are not ready for Your practical driving test, I will not take You to test and You will be asked to rebook or to make other arrangements for Your test;
When You attend a test, You must take all required documentation with You. It is Your own responsibility to do so. If You do not, Your test may be cancelled and You would then lose Your test fee. In such a case I will not incur any liability to You whatsoever. If You fail to present the required documentation to the examiner and Your driving test is cancelled You will still be liable for My driving test fee of 1.5. hours for the use of My car and My time;
I generally permit Students to use My vehicle for Their test if They are in My opinion test ready, but whether I permit You to do so for Your test will be at my sole discretion and subject to the availability of My vehicle;
If I permit You to use My vehicle for test You will be charged a 1.5 hours (90 minutes) fee. This must be paid before attending for Your driving test. If not paid, You will not be allowed to use My vehicle for test and I will not be liable for any loses how so ever caused to You including, but not limited to, Your test fee or time taken off work;
If I permit You to use My vehicle for Your test, You will give Me permission to accompany You on Your test and to listen to Your feedback at the end of Your test. Accompanying You on Your test is an important opportunity for My continued professional development. If You choose not to give Me permission to accompany You on Your test when asked by the examiner conducting Your test I will withdraw the use of My vehicle for Your test. In such a case I will not be liable to You for any losses howsoever caused to You. For example, but not limited to, Your loss of test fee;
If I have given You permission to use My vehicle for Your test but my vehicle breaks down or is otherwise unavailable or unusable, and You are not able to cancel Your driving test without loss of Your test fee, I shall pay for Your new test booking using the official Gov.UK booking site. The Driving Test conditions, as set out above, will apply to Your new practical driving test date;
If Your test is cancelled by the DVSA giving You insufficient time to provide Me with the required cancellation notice of a booking, You must still pay My fees for My time and/or the use of My vehicle. In that case, I shall advise You on claiming compensation from the DVSA for the cost of those fees;
If You have a test booked and, in My opinion, You do not make the expected progress in Your lessons between the date of booking and the test date, I will not allow You to use My vehicle for Your test. I will not be liable for any losses to You, howsoever caused, including but not limited to, the cost of Your driving test. You can of course make Your own arrangements for Your driving test;
Standards Check, PDI Practical Tests Part 1, 2 and 3.
It is Your responsibility to book and pay for Your Part 1, 2 and 3 qualifying examinations;
You will present Yourself for Your Part 2 and 3 examinations or Standards Check using Your own vehicle. You must satisfy Yourself that Your vehicle meets the requirements set out by the DVSA;
I will not provide You with a Pupil for Your Part 3 test of instructional ability or Standards Check. It is Your Responsibility to provide Your own learner to present for Your Part 3 instructional ability test or Standards Check;
Third Party Websites, Resources and Apps
I use third party software/apps to manage My business. For example, but not limited to, to record the personal details of all of my clients, to book client lessons, to record lesson notes and progress, to record payment history and to provide a message facility for my clients. At this time I use Total Drive. I may at any time, and without notice to You, change my software/app provider for My benefit. You agree to allow Me to use business management software/apps such as Total Drive to administrate My business and Your lessons.
I may give You access to third party apps. For example, but not limited to, Total Drive. I do so in good faith. I do not control these third party apps and are not responsible for their content or their practices. These apps will have their own terms, conditions, privacy policy and customer service policies. It is Your responsibility to satisfy Yourself that these meet your requirements and that You are satisfied with their terms, conditions, privacy policy and customer service policies;
I may provide You with links to third party websites and resources in good faith. For example, but not limited to, other road safety organisations, government statistics and theory test preparation resources. I do not control these third party sites and I am not responsible for their content or their practices. These sites will have their own terms, conditions, privacy policy and customer service policies. It is Your responsibility to satisfy Yourself that these meet Your requirements and that You are satisfied with their terms, conditions, privacy policy and customer service policies;
Using any of the links on my website, other third party resources and apps is entirely at Your own risk. I will not be liable for any loss or damage howsoever caused to You;
I will not be liable if I offer You access to apps and resources and Your operating system on your mobile phone, iPad or other device does not support the app, or if the app stops working, any content is changed, amended or is withdrawn by the third party;
I may change at any time the apps and resources I use in My business without notice or explanation to You. I may also change at any time, or withdraw the apps and resources I have given You access to without notice or explanation to You;
When You cease to be a client of Alistair Stuart Driver Training Your access to any app or resources I have provided to You will be withdrawn;
Any access I give You to Your student progress record and lesson notes is done so in good faith. Any records I make are made for My benefit, intended for My use only to assist Me in preparing for and delivering student lessons, are not intended to be exhaustive or comprehensive, do not, and are not intended to reflect everything done and said during each lesson and are no more than a summary reliant upon my memory and recollection. I do not warrant their accuracy. I reserve the right to change the format of My lesson notes, progress and syllabus at any time I choose for My benefit and without notice to You;
Cancellation and Termination
I may, at My discretion, terminate Your tuition if Your conduct, progress or commitment consistently falls below the standards that I reasonably expect. For example, but not limited to, persistent cancellation of lessons. Persistent cancellation of lessons means three of more cancelled lessons by You. However, this does not include lessons cancelled by You due to Your disability;
You may, at any time, terminate Your tuition with Me by paying any fees due to be paid to Me by You for lessons already provided, or for lessons cancelled without giving 48 Hours notice;
If You terminate Your lesson with Me I will refund to You any fees for lessons that You have paid to Me in advance that You are entitled to;
Liability
I provide tuition only for Your personal and private use/purposes;
I will not be liable to You for any loss of profit, loss of business, interruption to business or for any loss of business opportunity;
Nothing in these Terms and Conditions is intended to or will exclude or limit My liability for death or personal injury caused by My negligence;
For more details of Your legal rights, please refer to Your local Citizens Advice Bureau or Trading Standards Office;
Changes to Terms and Conditions
I may from time to time change these Terms and Conditions without giving You notice, but I will use My reasonable endeavours to inform You as soon as is reasonably possible of any such change;
No Waiver
No failure or delay by Me or You in exercising any rights under these Terms and Conditions means that I or You have waived that right, and no waiver by Me or You of a breach of any provision of these Terms and Conditions means that I or You will waive any subsequent breach of the same or any other provision.
Severance
If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected.
Law and Jurisdiction
These Terms and Conditions, the Contract, and the relationship between you and I (whether contractual or otherwise) shall be governed by and construed in accordance with the law of England and Wales.
As a consumer, you will benefit from any mandatory provisions of the law in your country of residence.
Any dispute, controversy, proceedings or claim between you and us relating to these Terms and Conditions, the Contract, or the relationship between you and us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England and Wales.
Alistair Stuart Driver Training Privacy Policy
This privacy policy provides you with information about how I collect and use your information.
Contact Details
Name of Company Alistair Stuart Driver Training
Email address alistair@alistairstuartdrivertraining.co.uk
Postal address: Thornbank, 38 Moorgate Road, Rotherham, South
Yorkshire, S60 2AG
What information is being collected
Personal data is being collected which includes information capable of identifying an individual. For example, but not limited to, your name, date of birth, postal address, email address and telephone number.
This data will be collected in a variety of ways. For example, but not limited to, when you submit an online enquiry form using our website or when booking lessons.
We will also ask you for a code to access your driving licence details online using the DVLA checking service to make sure you are entitled to drive.
Whilst the above examples are not exhaustive, the information we collect is necessary to allow us to function as a business and to meet any legal obligations we may have. For example, we need to know who our customers are and how to contact you. We also need to know you are legally entitled to drive.
What do we do with your information
The information you provide us with will be used to help us to provide the services you have requested from us. For example, as a business we need to know who our customers are, who we are providing services to and what services we are providing. We will use your information to help us to deliver the services you have purchased from us and to complete the necessary administration involved in running a business.
We may store in electronic form or in hard/written copy any information you provide us with which is necessary for the effective administration of the business. For example, but not limited to, training records, any correspondence or communications concerned with the services we provide.
When you send us information through one of our contact forms we will use the information only to fulfil your request. For example, contacting you with further information about the training we offer.
How will we share this information
Whilst information will be shared within the company for the purposes of the business, no information will be given to any third party unless there is a legitimate reason, you ask us to share with our agreement or there is a legal obligation to do so. For example, but not limited to, we will not sell your details to other companies for the purposes of marketing. However, there will be times when we may share your information. For example, but not limited to, providing the details of a driver when required to do so by the Police. Information may also be shared with our professional advisors such as lawyers, insurers or any government body that require us to provide information such as HMRC.
Customers may be offered access to third party services in good faith which we believe will enhance their training experience and/or add value. For example, but not limited to, access to third party sites to help with theory test preparation. Third party applications will have their own privacy policies and terms and conditions for using their products which you need to read and satisfy yourself that they meet your needs and requirements. We take reasonable steps to make sure the services we use from third parties, web sites and other sources of information are provided by reputable organisations. Using any third party service is at your own risk. It is your choice whether to use any third party service. We accept no liability whatsoever for any losses, harm or damage, how so ever caused to you.
We take reasonable steps to make sure that any links from our website are to genuine and relevant organisations. For example, Rospa, Brake, government information and other sources of road safety information. However, using such information and links is at your risk. We accept no liability whatsoever for any losses, harm or damage, how so ever caused to you.
Who is collecting it
Alistair Stuart, in the course of the business, is collecting personal information.
How is information collected
For example, but not limited to, customers being asked for their name, postal address, email address, contact telephone number, date of birth and driving licence details prior to services being provided. Information which is emailed, sent by text or from telephone conversations.
Information which you provide to us. For example, when you email, phone, text us for information about training courses or complete an online enquiry form.
When you visit our website or use any of our resources, activities or services we may make available on our site.
Why is it being collected
This information is needed to run the business, to provide driver training courses and to fulfil legal obligations.
In Car Cameras
Nextbase 522GW dash cams (cameras) are fitted to the driving school car which face forward through the front windscreen and backwards through the rear window. They record video from the front and rear of the car and are set not to record any audio conversations from within the car. These cameras maybe used for the security of the car. For example, but not limited to, recording the conduct of other road users. They may be used to assist training. For example, but not limited to, playing back video footage to be used as a driver training learning opportunity. If I am not aware of any incident or reason to keep recordings then day to day recordings from these dash cams will be recorded over as the camera system uses a continual recording loop. If footage is downloaded during the lesson for the learner to review a learning opportunity, I will delete this footage as soon as practically possible after the end of the lesson.
A camera device is also fitted to the car to record video and sound from inside the training vehicle during all driving lessons. At this time, the camera device is an iPhone placed to the lower left of the windscreen. This camera is used to safeguard the driving instructor and learner during all driving lessons. It is also used as a method of continued professional development by allowing Me to review and reflect upon My instructional ability. Any video footage and sound from this camera will be stored securely using password protected devices. If I am not aware of any reason to keep these recordings, then once reviewed by me for my CPD, they will be deleted. Recordings will not be kept after 30 days from recording unless there is a reason to keep them.
If I retain any video and sound from any of these cameras over 30 days, I will tell You, and explain why I am retaining the footage. Any video footage and sound which is retained will be stored securely using password protected devices.
No recordings of your driver training will be posted on social media.
Opt In.
We must have your consent to collect and use your personal details. You can opt in by agreeing to the Privacy Policy of Alistair Stuart Driver Training.
Security of Information.
Information may be stored on computers, iPads, mobile phones or other devices which are password protected. All computers and other electronic devices used in the course of the business have software updated regularly and have up to date anti-virus protection.
If any paper records are used, when not in use they will be locked away in a secure cabinet. If they are no longer required they will be shredded.
Access to Information
You can have access to the personal information we hold about you free of charge. Please contact Alistair Stuart to arrange disclosure.
Deletion of Personal Information
Records required by HMRC will be kept for up to 7 years to allow us to fulfil any legal obligations we may have. For example, records kept for the purposes of HMRC taxation.
Information will be kept as required to defend criminal and/or civil action or to bring civil action. Information will also be kept as required in respect of contractual obligations between the business and our learners.
Learner driver training records, such as, but not limited to, training notes, action plans and reviews will be deleted or shredded when the learner ceases to be a student unless there is known and valid a reason to retain them. For example, but not limited to, as part of legal action, insurance claims or any lawful requirement to retain such records.
Texts, emails and other correspondence will be deleted when the sender ceases to be a student and/or there is no known reason to retain them. For example, but not limited to, as part of legal action, insurance claims or any lawful requirement to retain such records.
When you cease to be a student your access to third party apps and other resources will be cancelled. I will delete and remove your access to these third party apps and resources. Each third party app and resource will have its own policies on the retention of your personal information which is not in my control. Therefore, before using these third party apps or resources it is your responsibility to make sure their terms and conditions, privacy policy and customer service policies meet your needs and requirements.
Website Cookies
Data is collected which provides the company with information about how the company website is being used. For example, but not limited to, which pages have been viewed. This analytical information is provided by, but not limited to, our website provider, by using third parties such as Google Analytics and webmaster tools. Cookies can be removed by you going to your computer privacy settings. You may choose to set your browsers to refuse cookies.
This information is needed for a business purpose. For example, knowing which web pages are being viewed and which pages may need to be amended to provide more relevant and customer focused content.
Social Media
We may use social media to provide updates about the services We provide and for marketing. However, no video or sound footage of Your driving lessons will be posted to any social media site.
Third party websites, resources and Apps
I use third party software/apps to manage my business. For example, but not limited to, to record the personal details of all of my clients, to book client lessons, to record lesson notes and progress, to record payment history and to provide a message facility for my clients. At this time I use Total Drive.
I do not control any third party websites, resources and apps I use, for example, but not limited to Total Drive, or any third party websites, resources and apps I may give you access to, provide links to or recommend. For example, but not limited to, Total Drive. You use these resources, links and apps at Your own risk. I am not responsible for their content or their practices. They have their own terms, conditions, privacy policy and customer service policies. It is your responsibility to satisfy yourself that these meet your requirements and that you are satisfied with their terms, conditions, privacy policy and customer service policies.
Complaints about how we collect and use your personal information
You can contact Alistair Stuart using the information at the head of this policy for any reasonable enquiries about how we collect and use information or to make a complaint.
Please note that we have tried to include examples of the type of information we may collect and how this information may be used. However, this list will not be exhaustive. If you have any questions please contact Alistair Stuart.
